1. Introduction
Welcome to Nova Apparels. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://novaapparels.com.np/ or use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
2. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").
A. Information You Provide to Us Directly
We collect information you voluntarily provide to us, including:
Contact Information
Your name, email address, phone number, and shipping or billing address when you create an account, place an order, or contact us.
Account Information
Your login details such as username and password when you register for an account.
Payment Information
If you make a purchase, we collect billing information and payment details. Payments may be processed securely through third-party providers, and we do not store full credit card numbers.
Customer Content
Information you submit such as product reviews, comments, or feedback.
B. Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
Log Data
Your IP address, browser type, device type, operating system, and time zone.
Usage Data
Pages visited, time spent on pages, clicks, and referring websites.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance and personalize your shopping experience. You can disable cookies through your browser settings, but some features of the site may not function properly.
3. How We Use Your Information
We use the information we collect to:
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Provide and operate our website and online store
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Process and fulfill orders
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Send order confirmations and invoices
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Provide customer service and support
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Improve our products, services, and website experience
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Send updates, promotions, and marketing communications (you can unsubscribe anytime)
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Detect fraud or technical issues
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Comply with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
Service Providers
We may share information with trusted third-party service providers who help operate our business, such as payment processors, delivery services, hosting providers, and email platforms.
Business Transfers
If Nova Apparels is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety.
With Your Consent
We may share your information for other purposes with your permission.
5. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Data Rights and Choices
You may have certain rights regarding your personal data, including the ability to:
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Access or update your account information
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Request correction of inaccurate data
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Request deletion of your personal information
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Unsubscribe from marketing emails at any time
To exercise these rights, please contact us using the details below.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated Last Updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: novaapparels@gmail.com
Address: Tripureshwor, Kathmandu, Nepal